Effective Date: May 1, 2026

At NLITN Energy Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information—especially in connection with our integration of Twilio, a trusted communication platform that allows us to connect with you via phone, SMS, or email.
 
Information We Collect
When you interact with our website or communicate with us through forms or messaging tools, we may collect:

• Personal Information: Name, phone number, email address, and any other information you provide.

• Communication Data: Text messages, emails, or call details sent or received via our Twilio-powered tools.

• Usage Information: IP address, browser type, and device information to help improve user experience.
   

How We Use Your Information
We use the information collected to:

• Communicate with you about our services.

• Send appointment reminders, service updates, or special offers.

• Respond to inquiries or support requests.

• Improve our website and services through analytics and feedback.
   

Twilio Integration
We use Twilio to power secure and efficient communication. Twilio may process and store information to deliver these services, but it does not sell or misuse your personal data. For more information, you can view Twilio’s Privacy Policy.

Data Sharing
We do not sell or rent your personal information. Your information may be shared only with:

• Trusted third-party services, like Twilio, for communication purposes.

• Our internal team, for operational and support purposes.

• Legal authorities, only if required by law.

 

Your Rights

• Request access to the data we’ve collected about you.

• Update or correct your personal information.

• Request to be removed from our contact list.

To exercise these rights, email us at info@nlitnenergysolutions.com.

Security
We take reasonable steps to protect your information through secure technologies and restricted access.

Changes to This Policy
This policy may be updated periodically. The latest version will always be posted on this page with the updated date.

Have questions? Contact us at:
NLITN Energy Solutions
Email: info@nlitnenergysolutions.com
Website: www.nlitnenergysolutions.com